Payroll Frequently Asked Questions

How do I print my online paycheck on one page?

Open NAU Louie using Firefox (not Internet Explorer), then on the paycheck, right-click, select "This Frame" and then select "Print Frame..." Presto!

Instructions for Internet Explorer

How do I sign up for an electronic W-2?

The following link will walk you through the sign up process: https://www.paperlessemployee.com/nau.

Where is Human Resources/Payroll located?  

Human Resources and Payroll are in the same department located at Building 19, on the southwest corner of DuPont and Beaver Streets.

What if I lost/never received my W-2?

If you lost or never received your W-2, you may request a duplicate copy by sending an email to HR.contact@nau.edu from your NAU email account, using subject line “W-2 Not Received”. Include your name, current address and employee ID number. Your W-2 may have been returned to us by the Post Office. If it is here, we will mail it to you at the address in your email. 

Where will my check be mailed?

If you do not have Direct Deposit and receive a paycheck, your check will be mailed to your Home Address (not your Mailing Address). 

How do I change my address?

To change your address online, log on to LOUIE, and go to Faculty and Staff Services, https://peoplesoft.nau.edu/servlets/iclientservlet/pr/?cmd=start . From there, click on “Change your Home and Mailing Addresses”.   You may also change your address by acquiring a Personal Data form either from your department or from the Human Resources office.

What personal information can I change online?

Eight things you can change online through Employee Self Service

1. Change your Home and Mailing Address
2. Change your Emergency Contact
3. Change your Email Address
4. Change your Telephone Numbers
5. View your Pay Statement as well as previous Pay Statements
6. View your Leave Balances
7. Setup/Change your Direct Deposit
8. View/Change your Federal Tax Withholding
            (Sign up for an electronic W-2 at  https://www.paperlessemployee.com/nau.)
 
Where should Employee Verifications be directed to?
           
What is the next Pay Date?
 
You can view the Pay Dates on the Human Resources home page under “Payroll -> Payroll Schedule"
 
How do I enter my time online?
 
If you are an hourly employee, please see your supervisor or departmental timekeeper to instruct you how they would like you to enter your time. 
 
How do I fill out a W-4 “Federal Tax Withholding” form?
 
The Payroll Department cannot advise you how to complete this form or give tax advice. There is an IRS website to help you with determining the amount of tax withholding you should have. It is located at
 
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