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Over the last few months, Human Resources has been evaluating how to best structure the work that we do. After extensive evaluation of individual job descriptions, team alignments, workflow and customer service challenges, we have chosen to organize by more specific and functional team areas. This new structure will allow us to:
- more effectively support our customers in accomplishing their work and goals,
- use our existing resources to streamline processes and create more efficient practices,
- enable more HR staff focus on providing the services and assistance important to the success of our customers and the university, and
- realize our HR mission: To deliver excellent service and provide programs that support NAU in attracting, recruiting and retaining quality faculty, staff and students.
We believe these changes will also help us to provide enhanced services in the area of recruitment, retention, and making the best use of metrics to inform decision making.
The key changes our customers will initially experience may be in the HR staff member who they work with on particular questions and concerns. Individual employees and departments will be aligned with HR service contacts in key areas. This will allow our customers to consistently work with HR staff who are familiar with their departmental structure and environment.
The new alignment will include:
An Onboarding/Offboarding team will focus on working closely with departments on the hiring processes (advertising, application processing, data entry, etc.), creating smoother transitions for new employees, and providing early opportunities for new employees to be engaged with the university community. The team will also provide end-of-employment assistance to employees and departments, and assessment that will help us understand why talented people leave NAU.
A Compensation and Analytics team will focus on the structure and research associated with compensation programs, annual market study, workforce planning data, and providing information and metrics that management at all levels of the university can use in decision making.
The Employee Relations team will provide help to employees and departments in performance management, policy interpretation, coaching on workplace issues, discipline and grievance processes, and a broad range of organizational assistance.
The Payroll team will focus on biweekly payroll production and other banking and financial-related activities.
The Training team, Benefits team, and HR Information Systems team will all continue to support the university community in their current alignments.
For more information about the new departmental alignment, please visit the Human Resources Contact page where you’ll find your specific contacts for particular questions, an HR organizational chart, and a general staff contact list.
In addition, a page of Frequently Asked Questions may help in addressing some initial questions you have about how the changes impact your work. |
