Northern Arizona University
Human Resources

Classified Staff Employee Job Descriptions

This is only an example of a job description. This job may or may not be open. To see a list of open jobs, go to http://www.nau.edu/hr/jobs/.
 
 Dining Services Supervisor 
Job Code 40450
Job Title Dining Services Supervisor
Pay Grade 32
FLSA Status Exempt
Purpose of Classification
Distinguishing Characteristics
Example of Duties
  • Supervises, monitors or coordinates the activities of subordinates.
  • Monitors work methods, standards of performance, sanitation and safety standards.
  • Determines food supplies needed and orders additional inventory; checks in orders to verify receipt.
  • Opens and closes food service unit and insures it is operationally ready in accordance with established procedures; maintains proper security of unit.
  • Participates in planning related to budget, menus, pricing and operational procedures and objectives.
  • Monitors food service equipment to ensure it is in proper working order; arranges for repair of equipment as necessary.
  • Interviews and selects temporary and/or student employees.
  • Trains employees, establishes work schedules and evaluates performance and takes corrective action.
  • Maintains time records for each employee.
  • Ensures quality food preparation, presentation and service to the customer.
  • Handles customer complaints in regard to food service provided and follows through with necessary action.
  • Performs duties of subordinate food service employees as necessary in order to keep food service unit adequately staffed and running.
  • Monitors set up and service of catering services such as banquets, buffets, coffee hours and receptions.
  • Performs computer forecasting of food to be prepared, makes modifications based on previous experience and performs file maintenance.
Knowledge, Skills and Abilities
  • Knowledge of food service production and service techniques and standards.
  • Knowledge of sanitation and quality food service standards.
  • Knowledge of supervisory practices and principles.
  • Ability to effectively communicate.
  • The ability to work effectively with people from a variety of culturally diverse backgrounds.
Minimum Qualifications
  • Three years progressively responsible experience in commercial and/or institutional food service which includes one year lead experience; OR,
  • Any equivalent combination of experience, training and/or education.
Date Prepared 10-01-90
Date Revised 07-01-05
This description is intended to be generic in nature. It is not intended to determine specific duties and responsibilities of any particular position. It is not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision. Essential functions and overtime eligibility may vary based on the specific tasks assigned to the position.